After proving its success in Australia and New Zealand, The Laundry Lady is taking its innovative, tech-enabled laundry and ironing service international — starting with Canada.
Founded on a mission to empower people through flexible work, The Laundry Lady connects independent contractors (“Laundry Ladies and Lads”) with busy families, professionals and business owners looking for convenient, on-demand laundry solutions. With more than 450 contractors across Australia and New Zealand, the company is now launching operations in Ontario and British Columbia, with customer bookings to open soon.
We spoke with Susan Toft, CEO and Founder of The Laundry Lady, about why Canada was the natural next step, what the team has learned so far and her advice for other businesses considering expansion.
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