skip to main content
Back to all blog posts

Posted in: Ontario | Consumer Protection

Nov 8, 2016

Ontario's Putting Consumers First Act Aims to Ban Door-to-Door Sales of HVAC Equipment

By David Stevens

On November 3, 2016, the Ontario government introduced Bill 59, which is titled the Putting Consumers First Act (Consumer Protection Statute Law Amendment Act), 2016. If passed, this legislation would support the creation of new regulations that would regulate a number of areas of interest for the energy services industry.

Among the key provisions of Bill 59 are amendments to Part IV of the Consumer Protection Act that would allow for regulations to be created to stop door-to-door sales (direct agreements) of prescribed products. Currently, that restriction only applies to water heaters. According to the press release from the Ontario Ministry of Government and Consumer Services, the government plans to create regulations that would ban unsolicited, door-to-door sales of certain household appliances, including water heaters, furnaces, air conditioners and water filters. Presumably, the government's aim is to curb abusive unsolicited transactions which often find their way into news headlines (as we have previously described here and here).

While sparse on details, Bill 59 also seems to set the stage for more restrictions on consumer leases and loans, which are instruments often used to finance the purchase of home energy equipment. New provisions would provide the government the right to create regulations setting out factors a lender must consider, evaluate and disclose to a borrower before entering into a credit agreement. Other new provisions would allow the government to create regulations limiting a lessor's remedies upon early termination of a consumer lease.

No timetable has been given for when Bill 59 will proceed to second reading and committee, and no indication has been given as to when draft regulations will be released. We will report further as developments occur.

Related Categories

Related Blogs

Posted in: Ontario | Ratemaking | Energy Policy

Insights EnergyInsider
Financial Accountability Office Finds Partial Sale of Hydro One Will Cost Ontarians in the Long Term By David Stevens Feb 22, 2018 Ontario completed its final sale of Hydro One shares in December 2017, having generated an estimated $9.2 billion in proceeds by selling 53% of Hydro One. On February 12, 2018, Ontario’s Financial Accountability Office released a report titled “Hydro One: Updated Analysis of the Partial Sale of H...

Posted in: Facilities | Ontario | Energy Policy

Insights EnergyInsider
Ontario Issues Canada’s Largest Green Bond By David Stevens Feb 20, 2018 On February 14, the Ontario government announced that it had successfully issued a $1 billion green bond. This is the fourth green bond issued by the Government of Ontario, following three successful earlier green bond issuances: a $500 million four-year issue in 2014, a $750 million seven-year i...

Posted in: Ontario | Consumer Protection

Insights EnergyInsider
Ontario Publishes Documentation Requirements for Exempt HVAC Door-to-Door Transactions By David Stevens Feb 12, 2018 Recently, we wrote about new provisions of the Ontario Consumer Protection Act (CPA) that will prohibit a range of door-to door consumer transactions. The new rules, which come into effect on March 1, 2018, will make unsolicited “direct agreements” unenforceable for HVAC equipment and other items...