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Jan 19, 2017: 09:00 - 10:00

Complimentary Webinar – What the Newly-Empowered Electricity Consumer Expects from Their LDC

Ron W. Clark

New technologies and customer engagement strategies are going to change the system:

  • Rapidly improving economics create new investment opportunities for energy storage and distributed energy systems
  • Customers are facing choices they previously did not have – from multiple vendors – and still don’t fully understand
  • In almost all cases and for many reasons, the customer will want to stay with the utility for default supply and standby
  • Customers want to pay less for basic service, but may be willing to pay for enhanced services or share savings
  • Strategic customer engagement with behavioural cues can deliver energy savings by LDCs and cost savings to customers

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